This article covers problems installing the Minecraft Launcher for Windows and MacOS. For other Launcher issues, please visit Minecraft Launcher Support.
Installing the Minecraft Launcher through the Microsoft Store fails
Make sure that you’re logged into the Microsoft Store with the Microsoft account you wish to use in the Launcher. Additionally, you can try installing the Launcher from other sources.
Download the Launcher from the Xbox App
- Download and install the Xbox App for Windows PC
- Sign into your Xbox account after installation
- Go to the search bar and type Minecraft Launcher
- Click Get or Install
Download the Launcher from Minecraft.net
- Visit the Download Minecraft Java & Bedrock Edition page
- Select the download for your operating system.
Installing the Minecraft Launcher from Minecraft.net fails
While you are downloading the Launcher through Minecraft.net, it still requires a Microsoft Store login to install properly. As a result, you should make sure you’re logged into the Microsoft Store with the Microsoft account you wish to use in the Launcher.
Switch accounts in the Microsoft Store
- Open the Microsoft Store app
- Select the profile icon at the top of the window
- Choose to sign out
- Click the profile icon again and sign in with the account you want to use
You can also try resetting the Microsoft Store.
Reset the Microsoft Store
- Press the Windows key + R simultaneously
- A window will appear. Type in WSReset and hit enter