Clear your Minecraft Marketplace cache as an initial troubleshooting step if you encounter any Marketplace content errors, such as trouble downloading Add-Ons in a world or Realm, errors with resource packs, or other Marketplace errors related to Add-Ons.
How to clear the Minecraft Marketplace cache
- Launch Minecraft: Bedrock Edition.
- Select Settings.
- Select Storage.
- Select Clear Marketplace Cache.
- Restart Minecraft and try to access the Marketplace again.